Agree a payment plan with your energy supplier

Agree a payment plan with your energy supplier

solution proViDeR

Energy suppliers (all)

JOB TO BE DONE

Subsidise gas and electricity

primary eligibility

Household

SECONDary eligibility

In a vulnerable situation
In arrears on energy bills

location

Islington

category

Vulnerability support schemes

sub-category

Free service

what's on offer

1. Review of prior payments and debt repayments. 2. Payment breaks or reductions. 3. More time to pay. 4. Access to hardship funds. 5. Enrolment in Priority Service Register.

how to claim

1. Suppliers must work with you to agree on a payment plan you can afford under Ofgem rules. This includes reviewing a plan you have agreed before. 2. Contact your supplier as soon as you can if you are worried about energy bills.

website link

https://www.ofgem.gov.uk/information-consumers/energy-advice-households/getting-help-if-you-cant-afford-your-energy-bills

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