Dealing with Damp
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JOB TO BE DONE
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what's on offer
1. Check for signs of damp, such as puddles on the window sill, damp patches, peeling wallpaper, black spotty mildew or water running down the walls. 2. You’ll need to identify the cause before treating it, which may mean improving your ventilation or heating, changing the way you dry clothes or getting damp-proofing treatment from a professional.
how to claim
1. If you rent, tell your landlord if you have a damp problem. They should arrange to carry out an inspection and do any necessary repairs, as well as fixing any damage. 2. Council tenants should contact Housing Direct. 3. Private tenants whose landlords refuse to act can complain to the council’s Residential Environmental Health Service. They can assess your home and any risk to your health, and mediate with your landlord.