If your smart meter stops being 'smart'
solution proViDeR
Energy suppliers (all)
JOB TO BE DONE
Frequently asked questions
primary eligibility
Household
SECONDary eligibility
In arrears to the council
location
Islington
category
Consumer rights guidance
sub-category
Advice
what's on offer
It will continue to accurately measure your energy usage. You can also take manual readings as you would do with your standard meter. Your supplier must take all reasonable steps to get a meter reading from you at least once a year. You can also give your supplier more regular readings by calling them.
how to claim
If you have a first-generation smart meter, contact your energy supplier to find out when your meter will come under the upgrade.
website link
https://www.ofgem.gov.uk/information-consumers/energy-advice-households/getting-smart-meterThank you! Your submission has been received!
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