solution proViDeR

JOB TO BE DONE

primary eligibility

SECONDary eligibility

location

category

sub-category

what's on offer

1. Advance notice of planned power cuts. 2. Priority support in an emergency, such as heating and cooking facilities if you are cut off supply. 3. Identification and password scheme, which could include arranging a password or agreed on picture cards if callers need to visit or contact you. 4.) Nominee scheme, whereby you nominate someone you trust to receive communications and bills from your supplier. 5.) Help with prepayment meter access, such as moving a meter if you can’t safely get to it to top up. 6.) Regular meter reading services, such as if nobody can read your meter. 7.) Accessible information, such as account information and bills in large print or braille. 8.) Gas safety checks.

how to claim

Every electricity and gas supplier and network operator keeps their own register. You need to contact each of them to get on their register.

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