Quarterly payments for the electricity your renewable and low-carbon electricity installation has generated and exported back to the grid.

Money off your council tax bill if: - You live alone. - You are a student in full-time education. - Any room in your home has been adapted for you or for a disabled person who lives with you. - You receive or give care. - You are registered as having a mental impairment. - You are on a low income.

If you owe more than one department in the Council and you are finding it difficult to pay, our Multiple Debt team may be able to make things easier.

Help if the problem poses a danger to your health or security. If emergency repairs are needed outside office hours, then temporary repairs can be made until a full repair could be carried out during normal working hours.

Help to request a repair for your shared building, block or estate. Most repairs should be completed in 20 days. If the repair is an emergency, then it should be repaired or made safe in two hours.

Help to request a repair for your home, or report a communal repair.

Free, legally based, impartial, confidential and accessible information, advice and support on all matters relating to special educational needs and disabilities (SEND).

Specialist welfare benefits and debt advice service to Islington residents. Our service is completely free and confidential.

Experienced solicitors and caseworkers provide essential specialist advice and other legal services with the help of dedicated volunteers.

Trained volunteers and specialist caseworkers can advise you on a wide range of issues, and refer you to other services in the community.

Complain to Ofgem if you can’t resolve an issue with a network operator, or a comparison website accredited by the Ofgem Confidence Code.

The Ombudsman can make a company correct a problem, apologise, explain what happened, and, where necessary, pay compensation.

Citizens Advice could help if you: 1. Have tried to contact your supplier and not got through. 2. Contacted your supplier but your problem hasn’t been fixed. 3. Have been disconnected or think you might be disconnected. 4. Have complex problems with your energy supply - for example, if your energy supply was switched without your agreement. 5. Are considered to be ‘vulnerable’ by your supplier.

Contact the National Gas Emergency Service immediately.

You will be connected to your local electricity network operator’s emergency line.

Gas suppliers must have a complaints process. They must also reply to complaints and come to a decision within 8 weeks.

Network operators must have a complaints process. They must also reply to complaints and come to a decision within 8 weeks.

Electricity suppliers must have a complaints process. They must also reply to complaints and come to a decision within 8 weeks.

Fund the installation of energy efficiency measures, such as loft or wall insulation, that lead to financial savings on energy bills.

Quarterly payments for seven years for the amount of clean heat that your renewable heating system produces. Eligible systems are air source heat pumps, ground source heat pumps, biomass boilers and stoves, and solar thermal.

A contribution towards Council Tax bill for those in exceptional circumstances.

One-off or short-term support to help in an immediate crisis.

Free government scheme that could give you up to 60 days' space from creditors to focus on getting debt advice and setting up a debt solution.

Help to get the most money possible in your circumstances. Where necessary, we can arrange appointments at council offices or home visits to assist you with filling out forms.

Support for non-medical needs related to health and wellbeing, such as joining a local social group or activity, benefit and debt support, volunteering, training and employment, bereavement counselling. mindfulness, and befriending.

Help to meet any shortfall in rent (as a result of Bedroom Tax, Benefit Cap or Local Housing Allowance), rent deposits, and help with removal costs.

Funding to decarbonise buildings through the installation of heat pumps and, in some cases, biomass boilers.

Grants in the form of vouchers to buy food and fuel (energy) for those in crisis.

£140 off your energy bills. Also applies to pre-pay meters and park homes.

Between £100 and £300 depending on your circumstances during the qualifying week.